Introduction

This privacy notice for iot.EraX LLC ("we", "us", "our") describes how and why we collect, store, use, and share information when you use our platforms and services.

This notice applies to all iot.EraX platforms and products, including: Platform Hub and its modules, Findix, and JustBox.

If you do not agree with this notice, please do not use our Services. Questions can be sent to info@ioterax.com.

1. WHAT INFORMATION DO WE COLLECT?

Personal and Account Information

• Email address
• User and company identifiers
• Account and authentication metadata

Device, Asset, and Transport Data

With your explicit consent, we collect and process location and tracking data related to products, devices, assets, and transport operations.

• Precise geolocation data (latitude and longitude)
• Movement and route history
• Device identifiers associated with tracked assets
• Operational events related to logistics or device status

Geolocation data may relate to:

• Tracked products
• IoT or logistics devices
• Transport units or shipments

We do not continuously track individuals. Location tracking is limited to assets, devices, or transport, and only when enabled by the user or company.

Automatically Collected Data

• IP address
• Browser and device characteristics
• Last login timestamp
• Access logs and security events

Sensitive Data Notice: Precise geolocation data is considered sensitive under some privacy laws. We process this data only with consent and apply enhanced safeguards.

2. HOW DO WE PROCESS YOUR INFORMATION?

• Provide and operate platform features
• Enable product, device, and transport tracking
• Ensure platform security and audit access
• Prevent fraud and misuse
• Improve services and analytics
• Comply with legal and contractual obligations

3. WHAT LEGAL BASES DO WE RELY ON?

• Consent (especially for geolocation and tracking)
• Contract (service provision)
• Legitimate interests (security, fraud prevention)
• Legal obligations

6. HOW LONG DO WE KEEP YOUR INFORMATION?

Authentication, access logs, and operational records are retained for up to two (2) years.

Geolocation and tracking data is retained only as long as necessary for operational purposes or until consent is withdrawn.

9. WHAT ARE YOUR PRIVACY RIGHTS?

You may request:

• Access to your data
• Export of your data
• Correction or deletion
• Withdrawal of consent for tracking

Requests can be sent to info@ioterax.com.

14. HOW CAN YOU CONTACT US?